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TERMS & CONDITIONS

Welcome to Glorely. These Terms & Conditions ("Terms") govern every order placed through our online store at glorely.store. By clicking “Buy Now,” you agree to the Terms below — we've kept them as clear and human as possible, because that's the kind of brand we want to be.

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1.1 Who We Are

Glorely is currently operated as a sole proprietorship by an individual entrepreneur based in Brazil, trading under the name Glorely. We do not yet operate under a registered company (CNPJ); business is currently conducted under an individual taxpayer registration (CPF). As Glorely grows, this section will be updated to reflect our registered legal entity.

 

1.2 Orders

Clicking “Buy Now” constitutes a binding order. You will receive an order confirmation by email once your payment has been successfully processed. If any item becomes unavailable after your order is placed, we will notify you promptly and offer a substitute, store credit, or full refund to your original payment method.

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1.3 Prices & Payment

All prices shown at checkout include applicable taxes for the destination selected, unless stated otherwise. We accept the following payment methods:

  • Credit Card (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

 

1.4 Shipping

We ship worldwide. Full details — including delivery times, tracking, and customs information — are available in our Shipping Policy below.

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1.5 Retention of Title

All items remain Glorely's property until paid in full.

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1.6 Warranty

Statutory warranty rights apply according to the consumer protection laws of your country of residence. In most jurisdictions this means a minimum warranty period of 14 to 30 days from delivery, though local law may provide longer protection — nothing in these Terms limits any statutory right you may have under the law that applies to you.

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1.7 Liability

Glorely is liable without limitation in cases of intent, gross negligence, or damages arising from injury to health, life, or physical wellbeing. For all other cases, our liability is limited to the extent permitted by applicable law.

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1.8 Data Protection

Your personal data is handled in accordance with our Privacy & Cookie Policy, included later in this document.

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1.9 Governing Law & Your Rights as a Consumer

These Terms are governed by the laws of Brazil, where Glorely is currently based and operated. If you are a consumer residing in the European Union or United Kingdom, mandatory consumer-protection provisions of your country of residence — including your right of withdrawal — remain fully applicable and take precedence over any conflicting clause in these Terms, regardless of the governing law stated above.

Note: this clause is a general good-practice safeguard and is not a substitute for tailored legal advice. As Glorely formalizes as a registered company, we recommend a local attorney review this section to confirm full compliance in every market served.

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1.10 Contact

contact@glorely.store

PRIVACY & COOKIE POLICY

At Glorely, your trust matters as much as your skin does. This policy explains, in plain language, what information we collect, why, and how you stay in control of it.

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4.1 Information We Collect

  • Personal Data: name, billing and shipping address, email, phone number, and payment details

  • Device Information: IP address, browser type, device type, time zone, and cookies

  • Order Information: products purchased, order history, and shopping preferences

 

4.2 How We Use Your Data

  • Process, fulfill, and deliver your orders

  • Send transactional updates and, where you've opted in, promotional communications

  • Improve our website, products, and overall shopping experience

  • Comply with legal and tax obligations

 

4.3 Cookies & Similar Technologies

Cookies are small files stored on your device that help our site function and help us understand how it's used. We use the following categories:

  • Essential cookies — required for core site functions like your cart and checkout; these cannot be disabled

  • Analytics cookies — help us understand site traffic and usage patterns (e.g., Google Analytics)

  • Marketing cookies — used to personalize ads and measure campaign performance across platforms

You can manage or disable non-essential cookies at any time through your browser settings or, where available, through the cookie consent banner on our site. Disabling certain cookies may affect site functionality.

 

4.4 Sharing Your Information

We only share your data with trusted service providers who help us run our business:

  • Payment processors (Stripe, PayPal, Apple Pay, Google Pay)

  • Shipping and logistics partners

  • Marketing and email platforms (e.g., Klaviyo)

  • Analytics tools (e.g., Google Analytics)

We never sell your personal data.

 

4.5 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable business or legal obligations.

 

4.6 Your Rights

Depending on where you live, you may have specific rights over your personal data:

  • Brazil (LGPD) — you may request confirmation, access, correction, anonymization, or deletion of your personal data at any time

  • European Union / UK (GDPR) — you may access, rectify, erase, restrict, or port your data, and object to certain processing

  • California, USA (CCPA) — you may request disclosure, deletion, and opt out of the sale or sharing of personal information

To exercise any of these rights, contact us at the email below and we will respond within the timeframe required by applicable law.

 

4.7 Security

We use industry-standard security measures to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, but we work continuously to keep your data safe.

 

4.8 Updates to This Policy

We may update this policy from time to time as our business, and privacy regulations, evolve. We encourage you to review it periodically.

 

4.9 Contact

contact@glorely.store

CUSTOMER SUPPORT

At Glorely, we value our customers and are dedicated to providing an exceptional shopping experience. If you have any questions, concerns, or suggestions, we are here to help.

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5.1 Customer Support Email

contact@glorely.store

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5.2 Response Time

We strive to respond to all inquiries within 24–48 hours, excluding weekends and public holidays.

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5.3 How We Can Help

  • Product information and usage guidance

  • Order updates and tracking

  • Returns, exchanges, and store credit assistance

  • Feedback, suggestions, or general inquiries

Thank you for choosing Glorely. Our team is committed to offering world-class support and making sure your experience with us feels as good as our products.

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

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